Customer Support Executive

Be the friendly, reliable voice of Finzeco — helping partners and merchants resolve issues quickly across chat, call and email.

What you’ll do

• Resolve partner and merchant queries across channels
• Troubleshoot transaction and onboarding issues
• Escalate and follow up on complex cases
• Maintain high CSAT and response SLAs

What we’re looking for

• 1+ year in customer support, fintech a plus
• Excellent communication in Hindi and English
• Comfort with shift-based 24x7 coverage

Why Finzeco

Join a fast-growing team building payment & fintech infrastructure for Bharat, powered by Flipnbuy Private Limited. Competitive pay, real ownership, and impact at scale.